.ticket-workspace{margin-bottom:14px}.ticket-toolbar{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:12px}.ticket-toolbar h2{margin:0!important}.ticket-actions{display:flex;gap:8px;flex-wrap:wrap}.ticket-metrics{display:grid;grid-template-columns:repeat(5,1fr);gap:9px;margin-bottom:12px}.ticket-metric{border:1px solid #cbd9ea;border-radius:14px;background:#fff;padding:13px;box-shadow:0 6px 18px rgba(16,41,87,.05)}.ticket-metric strong,.ticket-metric span{display:block}.ticket-metric strong{font-size:1.55rem}.ticket-metric span{color:#667085;font-weight:700;font-size:.8rem}.ticket-filters{display:grid;grid-template-columns:2fr repeat(3,1fr);gap:9px;padding:12px!important}.ticket-list{display:grid;gap:10px}.ticket-card{border:1px solid #cbd9ea;border-left:5px solid #7c96b5;border-radius:14px;background:#fff;padding:15px}.ticket-card.priority-high{border-left-color:#cf8c32}.ticket-card.priority-urgent{border-left-color:#bd3737}.ticket-head{display:flex;justify-content:space-between;align-items:start;gap:16px}.ticket-head h3{font-size:1.05rem;margin:2px 0 4px}.ticket-reference{font-size:.75rem;color:#667085;font-weight:900;letter-spacing:.04em}.ticket-meta{display:flex;gap:6px;flex-wrap:wrap;margin:8px 0}.ticket-body{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:16px}.ticket-body p{color:#526072}.ticket-buttons{display:flex;justify-content:flex-end;align-items:center;gap:6px;flex-wrap:wrap}.ticket-buttons .btn{white-space:nowrap}.ticket-activity{margin-top:10px;border-top:1px solid #dbe4ef;padding-top:8px}.ticket-activity summary{cursor:pointer;font-weight:800;color:#47617f}.ticket-activity li{margin:6px 0;color:#667085}.ticket-empty{padding:30px;text-align:center;border:1px dashed #aebed0;border-radius:14px;color:#667085}.ticket-dialog{width:min(680px,calc(100% - 24px));max-height:90vh;border:0;border-radius:20px;padding:0;color:#102957;box-shadow:0 24px 70px rgba(16,41,87,.3)}.ticket-dialog::backdrop{background:rgba(7,22,45,.56);backdrop-filter:blur(3px)}.ticket-dialog-head{display:flex;justify-content:space-between;align-items:center;padding:18px 20px;background:linear-gradient(135deg,#102957,#2765a8);color:#fff}.ticket-dialog-head h2{margin:0}.ticket-dialog-close{border:0;background:#ffffff20;color:#fff;border-radius:50%;width:38px;height:38px;font-size:1.25rem;cursor:pointer}.ticket-dialog-body{padding:20px;max-height:calc(90vh - 75px);overflow:auto}.ticket-dialog-grid{display:grid;grid-template-columns:1fr 1fr;gap:10px}.ticket-dialog-grid .wide{grid-column:1/-1}.legacy-job-section[hidden]{display:none!important}@media(max-width:850px){.ticket-metrics{grid-template-columns:repeat(3,1fr)}.ticket-filters{grid-template-columns:1fr 1fr}.ticket-body{grid-template-columns:1fr}.ticket-buttons{justify-content:flex-start}}@media(max-width:620px){.ticket-toolbar,.ticket-head{align-items:flex-start;flex-direction:column}.ticket-actions,.ticket-actions .btn{width:100%}.ticket-metrics{grid-template-columns:1fr 1fr}.ticket-filters,.ticket-dialog-grid{grid-template-columns:1fr}.ticket-dialog-grid .wide{grid-column:auto}.ticket-card{padding:12px}.ticket-buttons .btn{flex:1 1 45%}}