Technology without the worry

Patient technology help at home in Andover.

Friendly help with Wi-Fi, broadband, phones, tablets, printers, smart TVs and online safety — at home or remotely, explained in plain English. Home visits start from £49.

Book technology help ☎ Call 07977 254158

✓ No jargon✓ No pressure✓ No silly questions

A VIPOAP Engineer Partner helping a customer while a trusted family member stays involved

How can I help today?

Choose what sounds most like your problem

You do not need to know the technical words. Start with what is worrying or frustrating you.

⌁My Wi-Fi is slow or keeps dropping outGet stronger, more reliable Wi-Fi around your home.Help with Wi-Fi → ▯I need help with a phone or tabletSetup, moving information, photos, messaging and video calls.Help with devices → ▤My printer or computer is not behavingFriendly help with setup, connections and everyday problems.See how we can help → ♥I am worried something might be a scamPause before you reply, click a link or send any money.Check for warning signs →

Checked specialistsApproved local Engineer Partners with identity and suitability checks

Branded photo IDKnow who is arriving before support begins

Safe remote accessCustomer-led sessions with no permanent unattended access

Clear pricesHome visits are £49, or £44 for VIPOAP members, including up to 30 minutes

7-day supportWorkmanship support for the same issue after a visit

Optional ongoing support

VIPOAP membership from £7.99 a month

Save £5 on home visits and pay the lower remote-support rate of £20 per 30 minutes, with priority booking, an annual Technology Review and calm help with scams and online safety.

Support time is charged only when you use it. There is no pressure to join and no long-term contract on the monthly plan.

See membership options Book without joining

VIPOAP Support

£7.99 each month

Home visits £44 — save £5
Remote support £20 — save £5
Priority booking and support queue
Annual Technology Review
A nominated family or trusted contact

Compare all plans →

Who will help me?

A local specialist, introduced clearly.

Your booking confirmation identifies the VIPOAP Engineer Partner assigned to you. At a home visit they arrive with branded photo ID, explain what they are doing and work at your pace.

If a home visit is not available in your area, we may still be able to help through a safe remote-support session.

How we keep support safe

What you can expect

A patient conversation before any work starts
Options and costs explained in plain English
No passwords, PINs or security codes requested
A clear summary of the work and next steps

⚠

Unsure whether a message or phone call is genuine?

Do not click, pay or share information. Check it first or call us for calm, practical advice.

Check for warning signs

Better Wi-Fi

Wi-Fi that works where you need it

Weak signal upstairs, buffering television or poor coverage in the garden can often be improved without making things complicated.

See how better Wi-Fi works

A simple comparison between one router and a mesh Wi-Fi system

Still not sure?

You do not need to know what the problem is.

Just explain what is happening in your own words. We will help you work out the next step, without making you feel rushed or embarrassed.

Ask for help ☎ Call 07977 254158

Already use VIPOAP?

Keep help close with the VIPOAP app

After your first visit, keep your appointment details, useful guides and safe ways to ask for more help in one place.

Open or install VIPOAP

♥ Ask for Help▣ Book a Visit⚠ Check a Scam⌂ Simple Guides