Recommendation
Your Engineer Partner selects an approved item and explains its purpose, price, setup requirements and known issues.
Equipment recommendations
The right item, clearly explained and approved by you.
VIPOAP is not a general online shop. An Engineer Partner may recommend a supported item when it genuinely helps solve your problem.
No equipment markup at launch.
You see the exact item and price. Equipment is a separate transaction and is paid in full before it is purchased.
Your approval
You approve the exact item and pay its cost in advance. These funds are kept separate from support earnings.
Purchase and receipt
The exact item is ordered and a purchase receipt is uploaded. Any lower price is refunded or credited; a higher price requires fresh approval.
Supported categories
- Mesh Wi-Fi and selected routers
- Cables, adapters and computer accessories
- Printers and scanning equipment
- Selected smart-home equipment
Returns and changes
Returns, refunds and price differences are tracked against the equipment transaction. Engineer Partners may not privately sell equipment through a VIPOAP job.