No pressure to buy
We will explain the choices and costs before anything changes.
Wi-Fi help in and around Andover
Better Wi-Fi, without the guesswork
If your signal is weak, your television keeps buffering or devices keep dropping offline, we will find the cause and explain the simplest way to improve it.
Start here
What is happening with your Wi-Fi?
Choose the closest match. We will show you a few safe, simple things to try.
Mesh Wi-Fi in plain English
Sometimes one router cannot cover the whole home
A mesh system uses a few small Wi-Fi points around the house. They work together so your phone, tablet, printer and television can stay connected as you move between rooms.
- Better coverage upstairs and downstairs
- More reliable streaming and video calls
- Fewer dead spots
- One simple Wi-Fi name and password
Your existing equipment first
We will check whether a better position or simple adjustment can help before recommending new equipment.
Everything tested
We will reconnect and test the devices you use before we leave.
A simple home visit
How we improve your Wi-Fi
1
Check the signal
We test the rooms and devices that are causing trouble.
2
Explain the cause
We show you what is happening in plain English and recommend the simplest sensible option.
3
Set it up properly
We make the changes, reconnect your devices and check you are happy with everything.
Common questions
Before booking a Wi-Fi visit
Do I need to buy a mesh system?
Not always. The problem may be the router position, a device setting, the broadband service or interference. We will check before recommending equipment.
Can you help with routers supplied by BT, Sky, Virgin Media or another provider?
Yes. We can help check the setup, improve placement and connect your devices. Some line or account problems may still need the provider to resolve them.
Can you help with Wi-Fi in the garden or an outside office?
Often, yes. The right solution depends on distance, walls, power and where the internet connection enters the home.
Will I lose my current Wi-Fi name and password?
Usually we can keep things familiar, but we will explain any change before making it and help reconnect your devices.
Still not sure what is wrong?
Book a Wi-Fi VisitYou do not need to diagnose it yourself
Tell us what you notice and where it happens. We will take it from there.